This policy applies to all purchases from parentkit.store, operated by Samrat Goud Pasham ("ParentKit", "we", "us").

1. What we sell

All our products are digital files (PDF). Nothing is shipped physically. Current products:

• Screen-Time Reset Kit: the 30-day ebook plus the A4 Printables Pack
• Paper-Cut Colouring Book (A4 printable)
• Boredom Busters: 15 DIY games (A4 printable)

2. Delivery

• Your download links appear on screen as soon as your payment is confirmed, and we email them to the address you gave at checkout.
• Delivery is usually instant. In rare cases it can take up to 24 hours.
• No email after 24 hours? Check your spam folder, then write to us at hello@parentkit.store with your order number, and we will resend your files.
• There are no shipping charges.

3. Our 7-day refund

• If a product isn't right for your family, email hello@parentkit.store within 7 days of purchase with your order number.
• You don't need to give a reason, although we are grateful if you tell us what didn't work.
• We approve eligible refunds within 2 business days of your email.
• Approved refunds go back to your original payment method. Your bank or payment provider usually takes 5 to 7 business days to show the money in your account.
• You can request a refund for the whole order, or just for an add-on (for example, only the Colouring Book).

4. When we can't offer a refund

• Requests made more than 7 days after purchase.
• Orders where the files have been shared, resold or posted publicly, which our Terms do not allow.
• Repeated refund requests for the same product from the same customer.

5. Cancellations

Because files are delivered immediately, an order can't be cancelled after payment. Use the 7-day refund above instead. If a payment fails or is charged twice, contact us and we will refund the extra or failed charge in full.

6. Problems with a file

If a file won't open, is damaged or is missing pages, tell us and we will send a working copy straight away. That is a fix, not a refund, so it doesn't use up your refund.

7. Contact

Samrat Goud Pasham (ParentKit)
BM GREEN WOODS FLAT 402, SARJAPUR ROAD, Near Vrr Fortuna Apts, DODDAKANNALLI, Doddakannalli, Bengaluru, Karnataka, 560035, India
Email: hello@parentkit.store